Refund & Cancellation Policy
- How can I cancel my whole order?
- To cancel any order please contact our customer services on 0333-1141339 or avail the cancellation option provided in the confirmation e-mail sent to you. Orders can only be cancelled before the order is dispatched. Once the order is dispatched, it cannot be cancelled.
- How can I cancel certain products from my order?
- Evocheck WhatsApp number 0333-1141339 can be used to cancel items from your order. However, once the order is dispatched, items can neither be deleted nor cancelled.
- How can I refund items?
- Please check all the products quality and quantity at the time of delivery. A claim of product quality or quantity won’t be entertained after the stock is delivered. If a product is opened and if the quality is not up to mark, please return it at the time of delivery, no later claims will be accepted. We will not be able to return a product if it’s not up to standard from inside after opening.
- Products can be returned or exchanged within 24 hours of sale conditional upon the fact that the product is in its’ original packaging. The quality of the product being returned must be the same as when it was received. To return a product, please contact us the given number. 0333-1141339